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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of lizbeth Alfaro

lizbeth Alfaro

September 9, 2024

5  out of  5
rating by lizbeth Alfaro
"Truly the best team."
We responded:
"Thank you, Lizbeth! We appreciate your kind words. It’s great to know that our team has been able to assist you with your insurance needs. Thanks again! -John"
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Trace Denna

September 3, 2024

5  out of  5
rating by Trace Denna
"Always on top of any issues I have."
We responded:
" Thank you for your kind words, Trace! We're here to support you whenever you need us. -John "
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Christine Cattolica

August 22, 2024

5  out of  5
rating by Christine Cattolica
"Excellent customer service. Answers all questions and helps me to get all available discounts. I have several policies with them and highly recommend this office for prompt and courteous service."
We responded:
"Thank you so much, Christine! I'm thrilled to hear that you’re happy with our service. It’s always a pleasure helping you with your insurance needs, and we appreciate your support. Thanks again! -John "
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Pauline Morton

August 22, 2024

5  out of  5
rating by Pauline Morton
"I have worked with the agents working for John for several years. Excellent customer service, I moved out of the area but will not ever change my agents."
We responded:
" Thank you, Pauline! We truly appreciate your loyalty over the years. Even with your move, it’s great to know you rely on our team for your insurance needs. We’ll continue to be here to support you wherever you are! -John "
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Dan Mufson

August 21, 2024

5  out of  5
rating by Dan Mufson
"John is always available to answer questions and to make sure that everything is being handled correctly."
We responded:
"Dan, thank you for your feedback! It’s always a pleasure to help you. I appreciate your business and look forward to continuing to serve your insurance needs! -John "
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simonetta balliet

August 15, 2024

5  out of  5
rating by simonetta balliet
"I have worked with John Cardinale at State Farm for many, many years for my car insurance, property insurance and umbrella policies. He and his staff are great."
We responded:
"Simonetta, thank you so much for your kind words and for choosing us over the years! It’s been a pleasure working with you, and I’m glad we’ve been able to take care of your insurance needs. We appreciate your business! -John"
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Margaret Baila

July 3, 2024

5  out of  5
rating by Margaret Baila
"John and his staff are very good at their jobs. Very knowledgeable and super friendly…so helpful when I don’t understand something. We’ve had a couple small incidents and they walked me through it all. We’ve been with them for decades and not planning on going anywhere else."
We responded:
"Margaret, thank you for your feedback! I'm glad to hear you've had great experiences with our team. Your loyalty over the years means a lot to us, and we look forward to continuing to serve your insurance needs. -John"
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Charles Hawk

May 29, 2024

5  out of  5
rating by Charles Hawk
"When I need to make a payment for my auto insurance I just call the office and let them know that I want the pay my premium. The transaction takes less than 5 minutes."
We responded:
"Charles, thank you for your five-star review! We're so glad that paying for your auto insurance is quick and straightforward. If you need anything else or have questions, feel free to give us a call. Thanks again! -John "
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Dustin Moon

May 22, 2024

5  out of  5
rating by Dustin Moon
"John and his office of professionals are top notch. I have worked with him personally, as well as Max, and have been happy with my pricing. Other quotes from competitors I’ve gotten over the years are rarely cheaper and often don’t include the same level of coverage/deductibles. I’ve been covered through this office for 17 plus years now, with no intentions of taking my business anywhere else."
We responded:
"Dustin, thank you for taking the time to leave us a review! It's been a pleasure to assist you for over 17 years, and we're thrilled to hear you've been satisfied with your coverage options and the service provided by Max and the rest of our team. We appreciate your continued support and look forward to many more years of serving you! -John "
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Jim Kelly

May 20, 2024

5  out of  5
rating by Jim Kelly
"Ten years ago, I called from Chicago to identify a State Farm agent for our new Napa home and our autos. From the first moments on the phone with Luz, John's assistant, I realized that we had found an agent who was thorough, professional, and interested in helping us with anything to make our move as smooth as possible. Over the years, we have met regularly with John and he has provided complete information about details we need in a friendly manner so we feel protected and that our risks are limited. Thank you John!"
We responded:
"Jim, thank you for sharing your experience! It's been a pleasure helping you and your family over the years. I'm glad we've made your transition to Napa smoother and meet your coverage needs. Here's to many more years of working together! -John"
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Annie Budash

May 10, 2024

5  out of  5
rating by Annie Budash
"I spoke with Max who helped me thoroughly. He went above and beyond by highlighting and emailing me the document that answered all my questions. He was super friendly too."
We responded:
"Annie, thank you for your kind words about Max! We’re glad to have him on our team, especially when we hear how much our customers appreciate his efforts and friendly approach, as you do. If you have questions or concerns, please don’t hesitate to reach out. Thanks again! -John "
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Anthony Tofanelli

April 30, 2024

5  out of  5
rating by Anthony Tofanelli
"I had to place a recently purchased vehicle onto my St. Farm insurance. Luz at John Cardinale's office handled everything perfectly and my monthly premium is a very good deal. I have been with John Cardinale for over 30 years now and they have always delivered excellent coverage and service. Everyone in the office is courteous and professional."
We responded:
"Anthony, thank you for choosing us over the past 30 years! I'm so glad Luz handled your recent vehicle addition so smoothly. Your positive feedback means a lot to everyone in the office. We appreciate your business and look forward to serving you for many more years. -John"
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Bruce Ketron

April 18, 2024

5  out of  5
rating by Bruce Ketron
"have worked with a lot of insurance agents over the years and John is the best. In this time of uncertainty he has kept us informed and current especially since State Farm showed a big loss in California insurance last year. I have seem him help others when they had a loss and it is great to know that John's help is available."
We responded:
"Bruce, thank you for taking the time to leave us a review! It's important to me that I keep all my customers well-informed and supported, especially through challenging times. Please continue to reach out whenever you need help or have concerns. We appreciate your business! -John"
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Kathleen Frederick

November 14, 2023

5  out of  5
rating by Kathleen Frederick
"We have used John Cardinale for our insurance needs, both home and auto, and have been very happy with the service we've received."
We responded:
"Hi Kathleen! We appreciate your business and are so happy you have found the right home and auto insurance for your needs here at John Cardinale State Farm. Please don’t hesitate to reach out if you need anything!"
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abby k

November 2, 2023

5  out of  5
rating by abby k
"Everyone at the office of John Cardinale State Farm Insurance, Napa Ca are always courteous, personable, and efficient. They immediately respond to my questions and requests. I have been working with Max Flores for many years, and will continue to do so."
We responded:
"Hi Abby! Thank you so much for your 5-star review! We are so appreciative for awesome customers like you at the John Cardinale State Farm office! We love taking care of our Napa community and are so glad you always have a great experience with us. Max is happy to continue helping you – call us if you ever need anything else! "
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Eva Lee

October 21, 2023

5  out of  5
rating by Eva Lee
"I would give 5 stars for John cardinale . His staff and John Cardinale Ste very efficient in handling car insurance s d homeowners problems . My family been with them more than 30 years . Eva Lee"
We responded:
"Hi Eva! Thank you so much for this 5 star review! We are so happy that you found our team to be so helpful in handling your car and home insurance. We hope to be with you for another 30 years! Thanks!"
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Ruth Rosado

July 31, 2023

5  out of  5
rating by Ruth Rosado
"Max is always very helpful."
We responded:
"Ruth, I am thrilled to hear that Max was able to provide you with helpful service! Thank you for your positive review, and we're always here to assist you with any of your insurance needs."
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Mona Towns

January 13, 2023

5  out of  5
rating by Mona Towns
"We have been clients of John Cardinale’s and State Farm for twenty years. John and his staff are the definition of personal service. In all that time, they have been very helpful, saved us money and never questioned a claim. For these reasons and more, we will remain clients of this fine office."
We responded:
"Hi Mona - thank you for your kind words- our team takes great pride in always being helpful and ready to serve our customers of Napa Valley - please feel free to reach out if you need anything in addition. Thanks!"
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Jayden Losee

January 10, 2023

5  out of  5
rating by Jayden Losee
"Jon Cardinale and Max Flores are great at what they do. Very considerate and professional."
We responded:
"Hi Jayden Thank you so much for your kinds words and 5 star review. We strive to help our customers the best we can. We hope you are staying safe during the current storm. "
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Rachel B.

December 16, 2022

5  out of  5
rating by Rachel B.
"Their office is very responsive and always helpful. They make sure we have enough coverage and always explain the coverage well. When we had a fire they were fast to respond and we were very satisfied with the experience."
We responded:
"Hi Rachel - Thank you so much for your 5 star review. We're so glad you were able to find the perfect insurance coverage for your needs - as well as an explanation of the coverage. We're so sorry for the hard situation you went through, but are so glad that you had a satisfactory experience with us. Please call us or stop by anytime you need anything else!"
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Jim Kelly

December 13, 2022

5  out of  5
rating by Jim Kelly
"Excellent customer service!"
We responded:
"Hi Jim, Thank you so much for your kind words. We are glad that the John Cardinale State Farm office was able to help you with your insurance needs!"
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Hannah Hawker

October 14, 2022

5  out of  5
rating by Hannah Hawker
"Everyone I've ever talked to has been so helpful! Whenever it comes to my car or rental insurance, I can trust the John Cardinale team to help me. Shout out to Evi!!!"
We responded:
"Hi Hannah - we're so glad you've had a great experience in our office! & we agree, Evi is a great team member! Congrats on the car and rental insurance - and remember that if you need anything else, we are here to help!"
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Rich Dietz

September 9, 2022

5  out of  5
rating by Rich Dietz
"John's agency has taken very good care of me with home and auto coverage. I give his team an A+ when it comes to service."
We responded:
"Hi Rich! We are so glad our team was able to find you the right home and auto insurance. If you ever need anything else - you know where to find us! We're available 24/7 for you at the John Cardinale State Farm office!"
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Randy Martin

August 15, 2022

5  out of  5
rating by Randy Martin
"Great people to work with very helpful."
We responded:
"Hi Randy! Thank you so much for your kind words and 5 star review. We are so glad we were able to provide you with the right insurance for your needs. Feel free to call in or come back anytime. We are available 24/7."
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Matthew Krueger

August 10, 2022

5  out of  5
rating by Matthew Krueger
"My parents, who are getting up there in years, have been helped immensely and attentively by John Cardinale and Max Flores. I do my best to make sure that their coverage stays in good stead, and I feel so well guided by John and Max (other staff, too). Max recently helped us get fully covered for fire and liability at a property, making sure to dot every "I" and cross every "T" to ensure we are fully protected in the event of disaster or accident. Their phone manner and attentiveness have helped us in our insurance needs at every turn and with every claim (home, auto, etc.). They are most definitely "good neighbors," as the slogan says. We give them the highest marks and look forward to continuing our excellent relationship with them. Thanks, guys!"
We responded:
"Hi Matthew - wow, thank you for your kind words and genuine gratitude for our team! We are so glad to have been able to help your parents with their needed insurance coverage and we hope they can feel at peace with their auto, life, and home insurance protection. We always strive for greatness and want to be as attentive as possible to your concerns. We hope to see you again soon and are glad to be your local Good Neighbors!"