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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Barbara Boyko

March 28, 2025

5  out of  5
rating by Barbara Boyko
"Friendly,helpful,understanding & they are very professional. Wouldn't go any where else for my insurance. Keep the excellent work up."
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David Northcutt

March 4, 2025

5  out of  5
rating by David Northcutt
"I've been a loyal State Farm customer for 20 years, and I couldn't be happier with the service and reliability they’ve provided. Over the years, they've consistently offered competitive rates, excellent coverage options, and a claims process that is both straightforward and hassle-free. What stands out the most is their customer service—my agent and their team have always been responsive, knowledgeable, and genuinely helpful whenever I’ve had questions or needed assistance. Whether it was handling claims efficiently or offering guidance on policy updates, they’ve made insurance easy and stress-free. State Farm has truly earned my trust, and I highly recommend them to anyone looking for an insurance provider that values long-term relationships and customer satisfaction."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Neil Mavin

February 28, 2025

5  out of  5
rating by Neil Mavin
"Excellent service and help."
We responded:
"Thanks for the kind review, Neil ! We’re glad to hear you had a great experience with us. Stop by, we’re always here to help! "
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Belle Flores

February 27, 2025

5  out of  5
rating by Belle Flores
"I’ve been a loyal customer of State Farm for years, and I’ve always had a positive experience when I’ve had to contact their office. They’re always eager and ready to assist me!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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omar Caballero

February 27, 2025

5  out of  5
rating by omar Caballero
"Siempre muy amables y muy atentos a todas mis preguntas , siempre nos ayudan en todo lo que necesitamos, muy recomendados"
We responded:
"Muchas Gracias Omar! Agredecemos sus comentarios. Siempre estamos aqui para lo que ocupen con sus preguntas sobre su aseguranza. "
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Richard Barragan

February 27, 2025

5  out of  5
rating by Richard Barragan
"La atención en este lugar es muy buena, siempre muy amables y responden a todas tus preguntas Siempre dispuestos a ayudar Muy recomendados Sobre todo la atención de Evi González 😊"
We responded:
"Muchas Gracias Richard! Agredecemos sus comentarios. Siempre estamos aqui para lo que ocupen con sus preguntas sobre su aseguranza."
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Yvonne Devine

February 21, 2025

5  out of  5
rating by Yvonne Devine
"John Cardinale's office has been by far the best insurance company we've worked with. They always are prompt in responding to my inquiries. Adding/Deleting vehicles from my policy and great about doing a yearly check-in before renewals. My last encounter with them to add a vehicle, Evi was super knowledgeable, prompt and a pleasure to work with. I highly recommend this office for any and all of your insurance needs."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Michael Alcaraz

January 21, 2025

5  out of  5
rating by Michael Alcaraz
"John provides excellent service! Very informative, knowledgeable, and professional!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Jose Almarax

December 9, 2024

5  out of  5
rating by Jose Almarax
"Excelente servicio me explicaron muy bien sobre las coberturas de mi cotización."
We responded:
"José, ¡muchas gracias por su reseña! Me alegra mucho saber que está satisfecho con nuestro servicio y que todo se presentó de manera clara y adecuada para usted. ¡Gracias por elegir State Farm! -John"
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L Pon

December 4, 2024

5  out of  5
rating by L Pon
"Max Flores in John Cardinale”s State Farms office is the best agent I”ve worked with in years. I highly recommend him with you insurance needs. Give him a call."
We responded:
"Lillian, thank you for leaving a review! It’s wonderful to hear that Max has been able to help you, and that you are so pleased with his work. Your recommendation means so much to us. Thank you for choosing State Farm! -John "
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isabelle medina

October 31, 2024

5  out of  5
rating by isabelle medina
"Always helpful and have the best agents!"
We responded:
"Thank you, Isabelle for the five-star review. We appreciate your kind words and support. Please reach out if there is anything else you may need! – John "
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Jonathan Aguilar

October 30, 2024

5  out of  5
rating by Jonathan Aguilar
"Overall experience was great, the given information helped make things so much easier !!"
We responded:
"Hi John, thank you for taking the time to leave our State Farm Insurance office a 5-star review! We enjoy helping our Napa community, and look forward to chatting soon. - John"
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Rawr lovee

October 24, 2024

5  out of  5
rating by Rawr lovee
"Love this State farm (John Cardinale) office, everyone is friendly and responsive! Max has been our family's insurance agent for years."
We responded:
" Thank you so much for your review, Rawr! I take pride in my team’s customer service and friendliness, and it sounds like they have hit the mark. Thank you for the opportunity to serve your family! -John "
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Renee Cazares

October 9, 2024

5  out of  5
rating by Renee Cazares
"5 solid stars for John Cardinale State Farm Insurance. I feel safe and secure with my policies under State Farm Insurance and Max Flores has been of so much help to me over the years. It brings me peace of mind to be in such great hands with the knowledge and kindness of everyone who works at this office. I highly recommend. The staff is also extremely professional and efficient. If I could give more stars I would!"
We responded:
"Hi Renee! We truly strive to be an office built on kindness and knowledge - so we appreciate your review. Max is a great team member, and we will happily pass the word on to him. See you soon in the office! -John"
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preben mogensen

September 26, 2024

5  out of  5
rating by preben mogensen
"Best agent I have ever met!"
We responded:
"Thank you for the kind words and five-star review! We appreciate your feedback and support. Please reach out if there is anything else you may need! -John"
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lizbeth Alfaro

September 9, 2024

5  out of  5
rating by lizbeth Alfaro
"Truly the best team."
We responded:
"Thank you, Lizbeth! We appreciate your kind words. It’s great to know that our team has been able to assist you with your insurance needs. Thanks again! -John"
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Trace Denna

September 3, 2024

5  out of  5
rating by Trace Denna
"Always on top of any issues I have."
We responded:
" Thank you for your kind words, Trace! We're here to support you whenever you need us. -John "
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Christine Cattolica

August 22, 2024

5  out of  5
rating by Christine Cattolica
"Excellent customer service. Answers all questions and helps me to get all available discounts. I have several policies with them and highly recommend this office for prompt and courteous service."
We responded:
"Thank you so much, Christine! I'm thrilled to hear that you’re happy with our service. It’s always a pleasure helping you with your insurance needs, and we appreciate your support. Thanks again! -John "
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Pauline Morton

August 22, 2024

5  out of  5
rating by Pauline Morton
"I have worked with the agents working for John for several years. Excellent customer service, I moved out of the area but will not ever change my agents."
We responded:
" Thank you, Pauline! We truly appreciate your loyalty over the years. Even with your move, it’s great to know you rely on our team for your insurance needs. We’ll continue to be here to support you wherever you are! -John "
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Dan Mufson

August 21, 2024

5  out of  5
rating by Dan Mufson
"John is always available to answer questions and to make sure that everything is being handled correctly."
We responded:
"Dan, thank you for your feedback! It’s always a pleasure to help you. I appreciate your business and look forward to continuing to serve your insurance needs! -John "
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simonetta balliet

August 15, 2024

5  out of  5
rating by simonetta balliet
"I have worked with John Cardinale at State Farm for many, many years for my car insurance, property insurance and umbrella policies. He and his staff are great."
We responded:
"Simonetta, thank you so much for your kind words and for choosing us over the years! It’s been a pleasure working with you, and I’m glad we’ve been able to take care of your insurance needs. We appreciate your business! -John"
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Margaret Baila

July 3, 2024

5  out of  5
rating by Margaret Baila
"John and his staff are very good at their jobs. Very knowledgeable and super friendly…so helpful when I don’t understand something. We’ve had a couple small incidents and they walked me through it all. We’ve been with them for decades and not planning on going anywhere else."
We responded:
"Margaret, thank you for your feedback! I'm glad to hear you've had great experiences with our team. Your loyalty over the years means a lot to us, and we look forward to continuing to serve your insurance needs. -John"
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Charles Hawk

May 29, 2024

5  out of  5
rating by Charles Hawk
"When I need to make a payment for my auto insurance I just call the office and let them know that I want the pay my premium. The transaction takes less than 5 minutes."
We responded:
"Charles, thank you for your five-star review! We're so glad that paying for your auto insurance is quick and straightforward. If you need anything else or have questions, feel free to give us a call. Thanks again! -John "
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Dustin Moon

May 22, 2024

5  out of  5
rating by Dustin Moon
"John and his office of professionals are top notch. I have worked with him personally, as well as Max, and have been happy with my pricing. Other quotes from competitors I’ve gotten over the years are rarely cheaper and often don’t include the same level of coverage/deductibles. I’ve been covered through this office for 17 plus years now, with no intentions of taking my business anywhere else."
We responded:
"Dustin, thank you for taking the time to leave us a review! It's been a pleasure to assist you for over 17 years, and we're thrilled to hear you've been satisfied with your coverage options and the service provided by Max and the rest of our team. We appreciate your continued support and look forward to many more years of serving you! -John "
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Jim Kelly

May 20, 2024

5  out of  5
rating by Jim Kelly
"Ten years ago, I called from Chicago to identify a State Farm agent for our new Napa home and our autos. From the first moments on the phone with Luz, John's assistant, I realized that we had found an agent who was thorough, professional, and interested in helping us with anything to make our move as smooth as possible. Over the years, we have met regularly with John and he has provided complete information about details we need in a friendly manner so we feel protected and that our risks are limited. Thank you John!"
We responded:
"Jim, thank you for sharing your experience! It's been a pleasure helping you and your family over the years. I'm glad we've made your transition to Napa smoother and meet your coverage needs. Here's to many more years of working together! -John"